Privacy Policy
Last Updated: March 2026
1. Introduction
buzzchat.ai (“we”, “our”, or “us”) is operated by:
HC Intermediações LTDA
CNPJ: 38.733.646/0001-50
Avenida Vereador Abrahao Joao Francisco, 2957 - 37
Itajaí, Santa Catarina, 88.307-303
Brazil
We are committed to protecting your privacy and handling personal data transparently and securely. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services.
2. Scope
This policy applies to website visitors, individuals submitting inquiries via our contact form, individuals joining a waiting list, and future users of our services. We operate worldwide and aim to comply with applicable laws, including Brazil’s LGPD and the GDPR where relevant.
3. Data We Collect
a) Website usage data
- IP address
- Browser type and device information
- Pages visited and referring URLs
Collected via analytics tools.
b) Contact form information
- Name
- Email address
- Message content
- Optional company information
c) Future service data (when applicable)
If and when our services are launched, we may process account information, platform integration data (e.g., via Meta APIs), and payment-related data handled by third-party payment processors (e.g., Stripe).
4. Legal Bases for Processing
We process personal data based on one or more of the following, depending on context and jurisdiction:
- Consent
- Legitimate interests
- Contractual necessity
- Legal obligation
5. Third-Party Processors
We may use trusted third-party providers such as hosting, analytics (e.g., Google Analytics), payment processing (e.g., Stripe), and platform APIs (e.g., Meta APIs). These providers process data under their own policies and applicable agreements.
6. International Transfers
Because we operate globally, data may be transferred to and processed in countries outside your jurisdiction. We take reasonable measures to ensure appropriate safeguards.
7. Data Retention
We retain personal data only as long as necessary for providing services, legal compliance, dispute resolution, and legitimate business purposes.
8. Your Rights
Depending on your jurisdiction, you may have rights such as access, correction, deletion, restriction, objection, portability, and withdrawal of consent. You can submit requests through our contact form.
9. Security
We implement appropriate technical and organizational measures to protect personal data. No system can guarantee absolute security.
10. Changes
We may update this policy from time to time. Updates will be reflected by the “Last Updated” date.